American Fried Chicken

Terms & Conditions

Please read these Terms & Conditions carefully before using the American Fried Chicken website or placing an order through the platform.

Last updated: 01 Jan 2025
Applies to all online orders
1

About Us

American Fried Chicken is a franchise-based restaurant chain. Our website (“Platform”) helps customers:

  • View menu items,
  • Choose a preferred American Fried Chicken outlet,
  • Place food orders for delivery, takeaway, or dine-in (where available).

Each outlet is independently owned and operated, and is responsible for preparing and delivering your order.

2

User Responsibilities

When using our Platform, you agree:

  • To provide accurate personal and delivery information,
  • Not to misuse the Platform or engage in any fraudulent activity,
  • To ensure your payment details are valid and authorized.
3

Outlet-Specific Availability

  • Menu items, pricing, taxes, delivery availability, and delivery times vary by outlet.
  • Some outlets may not provide delivery; customers can still place takeaway/dine-in orders where available.
4

Order Acceptance & Cancellation

  • A placed order is considered confirmed only after the respective outlet accepts it.
  • Outlets may cancel orders due to unavailability of items, surge in demand, or operational reasons.
  • In such cases, refunds (if applicable) will be processed as per our Refund Policy.
5

Delivery

  • Deliveries are done by the respective outlet team, not by the Platform.
  • Delivery times are estimates and may vary due to traffic, weather, or order volume.
6

Pricing & Payment

  • Prices include applicable taxes and may vary across outlets.
  • Online payments are processed through secure third-party payment gateways.
  • American Fried Chicken does not store your card or payment details.
7

Intellectual Property

All trademarks, logos, images, text, and content on this Platform belong to American Fried Chicken and cannot be used without prior written permission.

8

Limitation of Liability

American Fried Chicken is not liable for:

  • Delays in delivery,
  • Food quality issues caused by the outlet,
  • Service interruptions or technical errors,
  • Losses due to inaccurate details provided by the user.
9

Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the Platform after changes are published means you accept the updated terms.